- Password Recovery Mac
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This article will tell you what to do when the macOS Recovery mode not working from two aspects: one is to fix the macOS Recovery mode not working issue, the other is to use other ways to complete what needs to be done in macOS Recovery mode.
- Resetting a forgotten Mac password is pretty easy if you have an installer disk, drive, or the recovery partition handy, which method you use here will depend on the version of OS X the Mac is running. For OS X Mavericks (10.9), Mountain Lion (10.8), and Lion (10.7) with Recovery Mode.
- The lost files could be your photos, videos, audio files, documents, or other vital files. To recover files after factory resetting Mac or reinstalling macOS or Mac OS X, you can use professional data recovery software - EaseUS Data Recovery for Mac or the manual method presented on this page for help.
And most of all, it will show you how to restore your Mac without Recovery mode in detail:
- 1. When your Mac is with OS X 10.6 Snow Leopard or older system
- 2. When your Mac is with OS X 10.7 Lion or later system
- 3. General way: Install macOS from the created bootable installer
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To activate the Recovery Mode: Turn off your computer and hold the power button + Command R. Wait for the loading bar to appear on the screen while your Mac boots to Recovery. Next, choose Disk Utility Continue Utilities Terminal. Type “resetpassword” (in one word) and click Return.
What you can do with macOS Recovery mode
macOS Recovery is a special mode on Mac, which loads macOS built-in recovery tools from a special disk partition (in the startup disk) that holds a recovery image along with a copy of the macOS installer. In the macOS Recovery mode, you can:
- Use the Restore from Time Machine Backup utility to retsore your unbootable Mac, or recover the lost important files.
- Utilize the Reinstall macOS feature to reinstall the system when the current one has something wrong like frequent system crashes, running slowly.
- Use the Terminal to do some tasks like checking the conditions of your Mac and fix some errors.
- Take advantage of the Disk Utility to check and repair internal and external disk issues.
How to confirm Mac Recovery mode not working
However, the damn macOS Recovery mode was out of work at critical moments. When you press the Command + R keys during your Mac re-startup, one of the following situations has occurred:
- You've booted into the normal mode (no macOS Utility window shows up).
- Options on the screen have frozen up in macOS Recovery mode.
- A black screen has occurred on your Mac when you enter into recovery mode.
Why & how to fix macOS Recovery mode not working
All the above situations manifest that the macOS Recovery mode is not working. So why your Mac won't boot into Recovery mode properly? Here are the possible reasons and corresponding fixing tricks:
- Your keyboard is fault. The keyboad is connected to your Mac via Bluetooth. When there's a connection issue, the keys can't work. First, you can reconnect it to your Mac. If it still can't work, replace it to another keyboard.
- Your Mac has a T2 chip or M1 chip. The way to boot into macOS recovery mode is different. So, the Command + R keys are not working. For the Mac with a T2 chip, try Option/Alt + Command + R keys when rebooting your Mac. While for an M1 Mac: Turn on your Mac and hold the power button until you see the startup options window, which includes a gear icon labeled 'Options'. Select 'Options', then click Continue.
- Your M1 Mac hasn't updated to the latest version. Although the first delivered M1 Macs installed macOS 11 Big Sur, the system has some bugs. And these bugs may disturb your use of some of the utilities on your Mac, like Recovery mode. To repair the bugs, Apple has released updated macOS versions with patches to fix the bugs. So, it is recommended to update your macOS 11 to the latest version.
- The recovery files for macOS Recovery mode are corrupted or mistakenly deleted. Usually, the recovery files are stored on startup disk. In such a situation, you have to reinstall macOS or restore your Mac from Time Machine backup (if you had backed up with Time Machine before).
- Mac Recovery mode has some diversities in different macOS versions. The macOS Recovery has a set of recovery tools, which are controlled by the terminal. Under different macOS Recovery modes, the commands that the terminal executes vary. So, you can find some recovery tools in certain macOS version but cannot in another. You can try to upgrade your macOS.
To restore your Mac without Recovery mode
However, if the macOS Recovery mode still doesn't work, what you can do to reinstall system or restore your Mac? No worries. Here will offer you some ways.
As for most of you who use macOS Recovery mode to restore your Mac, the common situation is that your Mac won't boot. At this time, firstly you need to utilize some data recovery software like iBoysoft Data Recovery for Mac to recover your data. iBoysoft Mac Data Recovery (Supported: macOS 11 - macOS 10.2 & OS X 10.11 - OS X 10.7) can help you recover data from an unbootable Mac.
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Then, try the following ways to restore your Mac. The restoring ways varies according to different macOS versions.
Your Mac is with OS X 10.6 Snow Leopard or older system
There's no macOS Recovery utility on your Mac. You have to reinstall OS X with the original disk that has preinstalled OS X. The original disk usually offered for you along with your Mac.
Your Mac is with OS X 10.7 Lion or later system
You can try macOS Internet Recovery mode. macOS Internet Recovery mode is also a restoration tool that connects directly to the server at Apple's to download an original version of the OS to be installed on your computer.
With macOS Internet Recovery mode, you can restore your Mac from Time Machine backup, reinstall OS, use Disk Utility to check disk errors. The requirement for using Internet Recovery mode is the available network. It only supports networks using WEP and WPA security.
To boot into Internet Recovery mode, you should follow these operations:
- Press and hold Command + Option/Alt + R keys when rebooting your Mac.
- When you see a spinning globe and the message 'Starting Internet Recovery' appears on the screen, release the keys.
- Wait for the progress bar to load. Then, you'll see the macOS Utility window on the screen.
Then, if you have a Time Machine backup, you can use the Restore From Time Machine Backup utility to restore your Mac. If you want to reinstall macOS, select the Reinstall macOS feature, and then follow the onscreen steps to reinstall a new copy of macOS.
General way: Install macOS from the created bootable installer
If you don't have an original disk preinstalled with OS X installer and the Internet Recovery mode also not working due to network issues, the last way is to create a bootable installer and install macOS from it. As this method is a little bit complex, here will show you the detailed steps.
1. A USB drive formatted as Mac OS Extended with at least 16GB in size.
2. Get macOS installation files. Find a healthy Mac, download the current macOS of the healthy Mac, like Catalina in the App Store. Note that don't click on install at this time. If you want an update of the current system, go to System Preferences > Software Update. Then download the macOS installation files. The installation files are in the Application folder by default.
3. If your Mac with Apple T2 chip (Check in Apple menu > About This Mac), you should enter macOS Recovery mode > Startup Security Utility > check Allow booting from external media.
Next, create a bootable installer:
- Connect the USB drive to the healthy Mac.
- Open Finder > Applications > Utilities > Terminal.
- Type the following commands in Terminal and press Enter. Here the Applications means that the installation files are in the Application folder of the Mac. MyVolume means where the installation files will be saved (the name of your USB drive). Here take macOS Catalina as an example:
Note: The command line is suitable for other macOS versions, only replace /Install macOS Mojave.app/ to the desired version, like /Install OS X El Capitan.app/.
- Type your administrator password if required and press Enter.
• How to recover/reset your forgotten Mac password
- Type Y when warning you that it will erase the USB drive and press Enter.
- Then, the installation files on the Mac will be copied to the USB drive.
When the copy work is done, it will show 'Copy complete and Done'. Now, you've created the macOS bootable installer on your USB drive successfully. You can eject the USB drive.
The last, install macOS from the bootable installer:
For an Apple Silicon M1 Mac VS. Intel-based Mac, the operations are different.
Note: Your Mac should connected to the internet and compatible with the version of macOS you'll install.
For an Apple Silicon M1 Mac:
- Attach the USB drive with the bootable installer to your unbootable Mac.
- Hold the power button when booting your Mac until the startup options window appears.
- Select the volume that contains the bootable installer.
- Follow the instructions to finish the installation.
For an Intel-based Mac:
- Connect the USB drive with the bootable installer to your unbootable Mac.
- Hold the Option/Alt key at once after rebooting your Mac.
- Release the Option/Alt key when you see the bootable volumes.
- Choose the volume having the bootable installer.
- Follow the instructions to finish installation.
After reinstalling macOS or OS X, you can restore the data from your backup (If had).
With a set of recovery tools, macOS Recovery plays an important role in restoring your Mac. However, the macOS Recovery mode not working issue is not rare, which brings a lot of troubles for you. Hopefully, you can try the solutions in this article to fix the macOS Recovery mode not working problem. Moreover, get some alternatives to reinstall macOS and restore your Mac when Mac Recovery mode not working.
• How to recover data from an Apple Silicon M1 Mac
Before you begin
Make sure that your Mac is connected to the internet and using macOS Catalina or later. If using an earlier macOS, follow the password-reset steps for macOS Mojave or earlier.
Choose a reset option from the login window
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To see one of the following password-reset options, click the question mark next to the password field in the login window. If you don't see a question mark, enter any password three times.
If you see the option to reset using your Apple ID
- Click the option to reset using your Apple ID, then proceed as follows:
- If your Mac restarts, skip to the next section, “If you see the option to restart and show password options.”
- If your Mac doesn't restart, but immediately asks for your Apple ID credentials, enter that information and click Reset Password.
- If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.
- If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
- If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.
- Enter your new password information, then click Next.
If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.
- When the password reset is completed, click Restart.
If you see the option to restart and show password options
- Click the option to restart and show password reset options, then wait for your Mac to restart.
- You're then asked to take one of these steps:
- Sign in with your Apple ID. You might also be asked to enter the verification code sent to your other devices.
- Enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk.
- Select a user that you want to reset the password for, then click Next.
- Enter your new password information, then click Next.
- When the password reset is completed, click Restart.
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If you see the option to reset using your recovery key
- Click the option to reset using your recovery key, then enter your FileVault recovery key. You received it when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk.
- Enter your new password information, then click Reset Password.
If you can't reset your password
Learn what to do if you can't reset your password.